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Indemnification
  • Extension of stay would be provided on current room rates, subject to availability.
  • Current room rates can be different from the rates at which the rooms were booked.
Cancellation/Amendment POLICY

Given the impact of COVID-19, we are updating our policy to provide our customers with the most flexibility we can offer during these challenging times

  • We will allow changes or cancellation without a charge up to 24 hours prior to arrival for existing reservations and also for new reservations.
  • No Show - Retention charge of 1 night’s applicable room rate.
  • Email us at reservations@skyla.co for cancellation of your reservations.
  • All bookings for November & December are with No cancellation / No advance refund policy.
For Bulk Bookings
All bulk bookings are accepted with no cancellation / No advance refund policy.
PAYMENT POLICY
For bookings of more than 7 nights, guests have to settle all outstanding payments on a weekly basis.
REFUND POLICY
Upon your request of cancellation (As per cancellation/No Show policy), Hotel will contact the bank immediately to handle the crediting process. The refund will be made through the credit card used to purchase.

Normally refund shall reflect in your next billing cycle of your credit card. However, It could take around 15 - 30 business days for the actual crediting to take place depending on the bank’s practice.